Unless you’re living under a rock, chances are you already know that Amazon is working wonders in Australia. The retail giant landed a couple of years ago, and in the last two years, it has already gathered more than 14 million users who make frequent purchases.
These numbers are impressive, and they have made more and more Australian companies and startups bet on joining this platform. This is fantastic for customers, as it means that there is a wide variety of products available to buy, even those that belong to the national industry.
Amazon came to the country to stay and created more than 10 warehouses in strategic cities. This has countless benefits for buyers and sellers and here we will tell you a little more about them. We will also explain how you can make your purchases on Amazon step by step so that you enjoy the process and do not stay with the desire to get your favorite things.
Steps to Order From Amazon Australia for Delivery within the Country
No matter where you are in Australia, Amazon is now available for you to shop online and have a new level of access to your favorite national or international products. The process is super simple, but if you have questions about it, we will explain everything step by step here.
The first step is to create your personal account as an Amazon Australia customer. At this point, Amazon will require that you add your full name, an email address (be sure to add one that you have access to), and a personal phone number.
Once they verify your identity, Amazon will give you the option to upload your bank account details so that you can make payments for your purchases. If you prefer, you can skip this step and upload the details manually every time you make a purchase. This can be a good idea, especially if there are small children in the house who can access the computer (so that they do not make unauthorized purchases, since it is difficult to make the corresponding claims later).
Once you have your account and your payment method selected, you can enter the website and search for a particular product that interests you. If you don’t have anything in mind, you can scroll through the different categories, which is super convenient especially if you have to give gifts.
Then, you add the products you want to the cart, and when you are ready you checkout and pay. You select the shipping information (to your home, workplace, or pickup point), verify all the details, and confirm the purchase. In case it is a gift you can select to have it wrapped as such.
You may be wondering, can I order from Amazon Australia to send to Australia? And the answer is yes, you can also place orders from Amazon USA or Amazon Global and have them sent to your home or pickup point in Australia, as long as they have international shipping.
Amazon’s Warehouse in Melbourne
The Amazon warehouse in Melbourne is one of the largest storage locations in all of Amazon Australia. It has different roles, as products stored here, but they are also packaged and shipped to their final destinations.
If a product that you purchased is damaged at the Amazon warehouse in Melbourne, then you are entitled to receive a full refund (including shipping costs) or be compensated with the same version of the product (otherwise you will have the right to demand a full refund). So, if a product that you bought suffers partial or complete breakages, there is visible damage to the packaging, or the product gets lost in the warehouse (especially when it is a unique or limited product), you have to ask for a refund.
Having an Amazon warehouse in Melbourne has multiple benefits for Australian customers. First, it reduces the shipping costs they would have to pay. If the products were in warehouses in the United States or even other countries in the region, then the prices to bring them to the country would be much higher.
If you are not in Melbourne, Amazon Australia has other warehouses where they store the products. They are currently located in Sydney, Brisbane, Perth, Canberra and Adelaide. These are the official Amazon warehouses, and they even have other outsourced ones in smaller cities.
This expands the presence of the Amazon warehouse in Australia, which is useful for both buyers and sellers, as both see reduced fees and costs compared to Amazon Global.
How Amazon’s presence in Australia impacts delivery times and product availability
Amazon’s growing presence in Australia first has an impact on the customer experience. People who use Amazon will feel more in control because they can track orders as they are being shipped, and they can have invoices with exact details of expenses (separating product costs from additional fees), all without leaving their homes.
Amazon changed the world of ecommerce, and now it is doing so in Australia. To keep up, the competition also had to improve its shipping options (matching prices and offering similar shipping times), as well as include competitive pricing and discounts. This results in more options for customers, even those who choose not to buy from Amazon Australia.
Since Amazon has warehouses in Australia, totaling more than 17 official locations across the country and other outsourced storage places, the shipping time to receive a product has been significantly reduced.
Unlike when you relied on Amazon Global, you no longer have to wait for international shipments that could get held up in customs or go through too many extra steps. Now you even have the option to receive products on the same day, or even opt for premium shipping that is ideal for more delicate or expensive products (you get additional insurance and better packaging).
The presence of an Amazon warehouse in Australia also means that a larger quantity of products can be stored, making them available more quickly. This is partly what enables same-day delivery, as businesses can leave their products at the warehouse in large quantities without having to rely on their own inventory space.
