The world of online shopping changed when Amazon entered the game, and the retail giant is making an ever-stronger entrance into Australia. If you still have doubts about how to use Amazon Australia for online shopping, or if you’re unsure whether you can trust the platform, you’re in the right place.
Here, we provide you with a Complete Guide to Amazon Shopping and Shipping in Australia that will assist you in every step of the process, ensuring that you can shop safely, navigate the platform with ease, and take advantage of the best discounts available.
The Do’s and Don’ts of Amazon Australia for Online Shopping
The e-commerce giant is here to stay in Australia, so you need to know how to navigate its website to get the most out of it. The platform is well-developed and rarely crashes, so you don’t need to worry about the technical aspects.
To do Amazon Australia online shopping, you need to enter the official website and the first thing you will see will be the home screen. There you can choose to enter and browse some of the main categories, such as toys, personal care, home, books, music, fashion, etc.
If you already know exactly what you want to buy on your visit to Amazon shopping australia, then go to the magnifying glass and type in the search engine what you are looking for (it works the same way as the Google search engine or any social network).
One thing we recommend for people who plan to do a lot of shopping on Amazon Australia is to consider getting the premium version (Amazon Prime) for $9.99/month (the first month of the trial is free) this way you will get free shipping and exclusive promotions.
If you don’t plan to use the site for regular shopping, then this subscription probably won’t be worth it for you. The standard shipping price starts at $4.99 and the priority version starts at $14.99, with the cost increasing the further you have to go.
This means that if you make more than two purchases per month that require shipping, it is justified to get the premium version to have free shipping. Some products give you the option to pick them up yourself, and this can be useful if you live in a city or at one of the pick-up points, so you save on shipping without having to have a premium account.
Amazon shipping to Australia from other countries can be more expensive, reaching high peaks of USD$50 in some cases. However, some selected products when you buy more than AUD$59 offer free shipping, but you should be aware of the terms and conditions to make sure that your bank account is not charged.
The Best Deals on Amazon Australia and How to Find Them
Amazon Shopping Australia offers various discounts and promotions, but you have to know how to search for them to find the best ones. The easiest way is to go to the “Today’s deals” section where you will see all the products that have special discounts for a limited time. To make sure the discount is real and justified, you can go to the search engine and compare the prices of the product you are interested in with other similar ones.
These deals are usually made because Amazon Online Shopping Australia charges additional fees for businesses that leave products in inventory for a long time, so they must sell them quickly and the best way to do this is to put them in discounts that range from 10% to 75% in some cases.
Also, in amazon shopping australia, you will find an “Outlet” section of products that are from last season (or from this season that is over) and are also sold at a cheaper price. It is key that you read the product descriptions, since in some cases (especially in the technology category) they may have some flaws. However, sellers are obliged to specify it in the product description, so you should find it there.
You can also go to the “Coupons” section and see exclusive discount codes that Amazon offers for certain products or categories. In some cases, when it is the birthday of a large company (such as Samsung, Bosch, etc.) they give away coupons in this section so that you can buy their products at a lower price.
This wide variety of discounts, in addition to those that occur on special dates (such as Christmas, Mother’s Day, etc.), is what makes Amazon surpass other eCommerce sites in Australia. Not all competitors have the same ability to offer such frequent and significant discounts, giving Amazon a distinct advantage in attracting budget-conscious shoppers and securing customer loyalty.
Managing Returns and Customer Service Inquiries
We all know that it’s a huge headache when you buy that dress that looks beautiful in the photo, but you try it on and feel that it doesn’t fit you well. Or when you buy home decor but once it arrives you realize that it broke during shipping. Luckily with Amazon Australia online shopping the solution to these problems is easier than with other platforms.
Amazon has a special section that is the help center for customers. Some claims are made more automatically, by filling out forms indicating what the problems were and including the details of your purchase.
You also have the option of contacting a customer service agent. This means that you will have the opportunity to speak with a real human who will work to solve your problem, although this process is usually slow and you can spend hours or days waiting for them to contact you.
There are some rules to be able to return the products you bought. Again, you must carefully read the terms and conditions because, for example, some products that are bought on promotions do not offer returns.
If the product was broken during Amazon shipping to Australia, or if it simply does not meet your expectations, you can return it as long as it is in its original condition (or was broken during shipping). In the case of clothing, it must be unused and clean, the same with kitchen appliances.
