At OZ Prep Services, we understand the importance of delivering on promises — especially when our clients are trusting us with the logistics behind their Amazon businesses. Recently, we received some tough but fair feedback, and we want to address it head-on.
We Listened — and We’re Improving
Customer feedback is vital, even when it’s not easy to hear. Some of our content didn’t reflect the professionalism and precision that you, as an Amazon seller, deserve. We’re not hiding from that — we’re growing from it.
We’ve taken the time to analyze what went wrong, both in how we presented our services and how we supported our clients. Now, we’re doubling down on what matters most:
- Clear, honest communication
- Reliable, fast prep and turnaround times
- Tailored solutions for international and Australian sellers
- Transparent pricing and no hidden surprises
Why Trust OZ Prep Services Going Forward?
We’re not just another prep center — we’re your partner in navigating the complexities of FBA logistics in Australia. From receiving to inspection, labelling, bundling, and shipping directly to Amazon warehouses, we handle it all so you don’t have to.
Here’s what we’re doing better:
Stronger Quality Control
Every shipment is double-checked for accuracy and compliance with Amazon’s strict requirements. We’ve improved our checklist and trained staff for better error reduction.
Faster Response Times
We know delays cost you money. Our customer service team has been expanded, and you can now get real-time updates through your dashboard or email.
Enhanced Support for International Sellers
We’re streamlining processes to make it easier for non-Australian Amazon sellers to access the Australian market without the headache of managing warehousing or prep services themselves.
We’re More Than a Prep Center — We’re a Long-Term Partner
Your success is our success. Whether you’re a first-time Amazon seller or a seasoned pro scaling to new markets, OZ Prep Services is here to ensure your inventory flows smoothly and efficiently into the Amazon ecosystem.
Trust rebuilt through action, not just words.
Ready to Work with a Prep Service That Owns Its Mistakes and Grows from Them?
We’re proud of how far we’ve come — and we’re just getting started.
Visit OZprep to explore our full range of FBA prep services.
Have a question or concern? Reach out — we’ll respond within 24 hours. That’s a promise.
