Who doesn’t dream of taking their business or venture to horizons that once seemed unattainable? With Amazon, this is increasingly possible, without the need to have a large company or be a business magnate.
Here we will tell you how to start selling on Amazon USA from Australia so that you can take your business to the international level, giving you key information about the fees involved and the different shipping options.
How Amazon delivery to Australia operates
With the arrival of Amazon in the country, a new door was opened for Amazon delivery to Australia, which involves both the arrival of products and the departure of others. The delivery system is similar in both cases although more intermediaries may appear when it comes to international shipments or imports, such as different customs, third-party companies, etc.
Whether you want to send products to other countries or enter products into Australia, Amazon delivery to Australia works with the same companies. These are Australia Post, Aramex Global, Australia Post Global, Amazon Logistics, DHL, UPS, etc. For sellers, we recommend that you use one that you already trust, although in case you do not have experience in any of the aforementioned, it will be effective.
Shipping and exchange from or to Australia works in a similar way as if it were internal, although there are some key differences. The companies may be the same, but there are additional fees or extra charges depending on the distance to travel or how remote the destination is.
In the event of a product or batch breakage, you should contact the Amazon Help Center for sellers or customers as soon as possible, depending on your case. There you will need to provide proof that the breakage occurred during shipping (this includes when the products were in the warehouse) in order to receive a refund or a reshipment of the same products in good condition.
A guide to selling on Amazon USA from Australia
The sky’s the limit and you should no longer focus only on the Australian market, you can also start selling on Amazon USA from Australia. Before you dive headlong into the international market, we will give you some key tips to not fail in the attempt.
If you want to sell in the United States, you can use the same seller account that you have for Amazon Australia. You must provide a US bank account that is in your name (or in the name of the legal representative of your business, as well as another employee who may have the authority), and accept the tax regulations of said country, which may differ from the Australian ones (or be added to them).
Later we will tell you more about the Amazon FBA Australia fees, but it is important that you know that for international sales it is better to associate with FBA. They take care of the entire shipping process, which although it implies an additional cost for your business, will also save you many headaches.
Remember that you will also need to adapt your prices to American prices, so it is recommended that you do some research beforehand. Some products may be cheaper than in Australia (or vice versa), and prices may also vary between the Australian and American dollars.
A breakdown of Amazon FBA Australia fees
For Australian sellers who plan to sell regularly on Amazon, it is worth enrolling in FBA (fulfillment by Amazon). While this involves a series of Amazon FBA Australia fees, it also lightens the workload for sellers and gives them extra protection.
With FBA, you will no longer have to worry about packaging the products, as this will be completed in the Amazon warehouse closest to your business (or the one you choose). FBA takes care of the entire process, from packaging to storage, shipping your product, and handling returns if necessary.
Generally, with the payment of Amazon FBA Australia fees, you should not have problems with customer returns (since it is included in the fee, it is like additional insurance that you have). However, some sellers claim that they were charged additional fees when returns were very frequent, in any case, you can always ask for help or start a claim in the Amazon help center.
You can join FBA as soon as you create your seller account on Amazon. The process is super simple and you select the payment method you want to use to pay the fees. The value of the Amazon FBA Australia fees is equivalent to 15% of the value of the product you are selling, though as we said before, it is necessary for international sales and recommended for national sales (you save many steps in the shipping and customer service process).
Tips to nail international selling from Amazon Australia
Are you ready to start selling on Amazon USA from Australia, or to any country in the world? Great, we have additional tips that will be of great help to you in this new venture.
The first piece of advice is not to try to take over the world: selling everywhere may sound attractive, but in reality, it involves doing research in each market and a large company is needed to achieve it successfully, so we recommend that if you are a startup or small business that you start little by little.
Going back to Amazon FBA Australia fees, we know that 15% of the value of the product as a fixed fee may seem like a lot of money, especially if you are just starting out, but if you want to sell on Amazon internationally then it is justified. Managing customer service when the customer is somewhere else can be extremely tricky (due to currency differences, cultural differences, distance between you, and much more). FBA will take care of that in addition to the shipping process, so their help is worth its weight in gold.
To be successful in your international sales, make sure that your listings are tailored to the market and customers of the chosen countries. Research which products are in demand, which keywords are related to them, and how you can make your product attractive.